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Diary of a Flawed Leader
June 17, 2026

The Words I Never Said

I knew I could leap into things. What I didn’t know was how far I would fall.

Tracey Maconachie
The Founder
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I knew I could leap into things. What I didn’t know was how far I would fall.

We talk about agency like it’s a single move. A decision. A moment where you take control and everything shifts.

But I’ve learned it has more pieces than that. Awareness is the first one. Ownership is the harder one. And change — real change — requires both.

This is a story about the step I missed.

When I started managing a team we were focused on learning how to work together — excel together. So we did a personality assessment as a team. The kind that maps your work style, your communication patterns, how you process information and make decisions.

I wasn’t surprised by my results. I’ve always moved fast. I communicate in broad strokes and trust the people around me to fill in the gaps.

What stopped me — was seeing where the rest of my team sat. Specifically where my second-in-command sat on the scale.

I can still picture it. Them at one end. Me at the other. Not close. Not even in the middle. Opposite ends of the line.

That was the moment I understood something I had never put into words before. My style didn’t just work differently than theirs. For them, it probably felt like silence. Like they were being ignored.

So I started to change.

Not dramatically. Not with a formal plan or an announcement. Just quietly, deliberately, trying to communicate more than felt natural to me. Trying to fill in the gaps I had always assumed they would bridge themselves.

I was doing the work. Stopping. Planning. Preparing. Outlining the details before I walked into a meeting so I could share it.

What I never did was tell them.

I never sat down and said: I see this about myself. I know it has probably been hard to work with me. I am working on it.

That conversation never happened. Not because I didn’t care. Because I hadn’t given myself permission to admit out loud that I wasn’t perfect.

I kept working on it quietly. But they didn’t know.

And they left — they quit.

Since they left, we haven’t spoken. It still stings.

Because here is the thing I never got to say — the thing that might have changed nothing, but deserved to be said:

My ability to move fast didn’t come from not caring. It came from trusting them completely. When I leaped ahead without explaining every step, it wasn’t because I thought the details didn’t matter. It was because I had full confidence that they — and the team — would figure it out. Even if the first plan wasn’t perfect. Especially then.

What they experienced as indifference was actually respect.

They just never knew that. Because I never said it.

That’s the ownership piece I missed.

Awareness I had. The assessment gave me that. Change I was attempting. But ownership — saying it out loud, taking authorship of my own growth instead of hoping someone would notice it quietly happening — that’s the piece I skipped.

Agency isn’t just knowing what you need to do. It’s saying the thing that needs to be said, even when you haven’t been given permission.

Especially then.

I was waiting for a signal that never came. And the cost of that wait is something I still carry.

Here’s what I know now that I didn’t know then: there are probably other mistakes I made in that relationship that I still don’t see.

And I have learned to sit with that.

Not comfortably. Not with some tidy resolution. Just with the understanding that growth doesn’t always come with a receipt.

The lesson isn’t that vulnerability would have saved the relationship. Maybe nothing would have. The lesson is simpler and harder than that:

You need to say the words and you need to say them before it’s too late. You don’t need anyone to tell you to do it and you shouldn’t hold back because it isn’t “what leaders do.”

Because waiting for permission is just silence with a better excuse.

Diary of a Flawed Leader

Honest stories from thirty-five years of leadership, what I got wrong and what it taught me.